Shipping policy

Orders are processed and shipped by Canada Post. Please allow 2 business days for processing and be sure to provide accurate shipping details including apartment/suite/building number, and company name if applicable. We do not ship to PO boxes.  You will receive a confirmation with order details and tracking number upon payment. 

Orders that cannot be received for whatever reason will either be re-shipped at customer's expense, or cancelled. Customer will be contacted with details. 

DEPARTMENT is not responsible for any loss and/or delays of products following shipment to customer address. Please refer to tracking number and contact shipping courrier for further information.